Redbridge Tuition help centre

Contact Redbridge Tuition

Choose the option that best matches your query. This is usually quicker than sending a general message.

New parents

Start with the option that fits your child best

Most families start with a free trial class or by looking through our small-group tuition options. If your child needs more focused support, you can also enquire about premium one-to-one tuition.

Best first step

Book a free trial class

Try a specific group session before joining and see whether the class is the right fit.

Small group tuition

View group classes

Explore classes by year group, subject, centre and exam preparation route.

Compare options

Timetable and pricing

Compare centres, class times and monthly fees before choosing your preferred option.

Premium option

Premium 1-to-1 tuition

Individual support for pupils who need focused help, subject to tutor availability.

Existing parents

Already with us? Manage your account here

Use the Parent Portal for lesson changes, lateness, sessions and invoices. Use the change form for package changes, upgrades, downgrades or cancellations.

Parent Portal

Rearrange lessons, report lateness, check sessions and view invoices.

Change or cancel classes

Upgrade, downgrade or cancel a subscription.

Subscription changes: please submit the change form by the 15th for changes to take effect from the 1st of the next month.

General help

Still unsure? Use the right support route

For billing questions, email accounts. For common questions, check the FAQs first. If your query is not covered, use the contact form below.

Accounts and billing

For invoice, payment or subscription billing queries.

FAQs

Quick answers to common parent questions.

Contact form

Use this if your query is not covered above.

Contact form

Send us a message

If your query does not fit one of the options above, please complete the form below and a member of our team will get back to you.